Privacy Policy

Introduction

Welcome to Flow City Plumbing. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, flowcityplumbing.com, and use our services. By accessing our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, such as:

• Contact Information: Name, email address, phone number.
• Service Details: Information related to the services you request or inquiries you make.

How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: To schedule appointments, provide services, and manage your account.
• To Communicate: To respond to your inquiries, send updates, and provide customer support.
• To Improve Our Services: To understand how our services are used and to improve our offerings.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and customer support.
• Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure.

Your Choices

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Correct Your Information: Request that we correct any inaccuracies in your personal information.
• Delete Your Information: Request that we delete your personal information, subject to certain exceptions.

To exercise these rights, please contact us at contact@flowcityplumbing.com or (408) 716-2395.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your interactions with our website to enhance your experience. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Flow City Plumbing
Email: contact@flowcityplumbing.com
Phone: (408) 716-2395